Question 1

Where do you source your fur and fashion?

Accepted Answer

We source preloved, preowned fur and fashion, ethically through responsible and sustainable past practices.

Question 2

Who do you buy and sell vintage fashion, fur and designer wear from?

Accepted Answer

A confidential and complete service from a single item to complete collections:

• Inheritance, Probate, Solicitors, Valuations, Estate clearance.
 • Private clients decluttering wardrobes.
 • Families and public seeking to rehome inheritance, gifts, loved & treasured items.
 • Charities for fashion and furs not suitable for the shop floor or web sales.
 • Donations of items loved, treasured and needing to be ‘saved’ and reused.
 • Theatres, Amateur Dramatics, Costume Suppliers disposal of stock.

Question 3

What fur, fashion and accessories do you buy?

Accepted Answer

The Vintage HQ buys and sells fashion clothes, handbags and accessories, ladies & gents, Vintage & Designer - ‘if it can be worn or carried’ we have an interest.

Question 4

What about a label – my fur or fashion doesn’t have one?

Accepted Answer

It’s not all about the label. Yes we all like a Chanel, Vuitton or Hermes etc but many couture and quality items are bespoke, unattributed and even homemade. We judge all on their own merits and history.

Furs and Fashion have history, with an affection and fond memory attached to them. We place them to clients who in turn treasure and use them.

Question 5

Will my items will go to a new home and be treasured, loved and worn?

Accepted Answer

TheVintageHQ also offers a tracker service on items rehomed – previous owners may want to know the destination and use of their preloved fashion. We supply that service giving previous and future owners value and enjoyment of the items past and future.

Question 6

Do you export internationally?

Accepted Answer

Yes but International Buyers - Please Note - Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

Question 7

Do you buy in internationally, from outside the UK?

Accepted Answer

No – we only buy in products within the UK.

Question 8

How do I sell designer fashion, accessories, and quality fur coats?

Accepted Answer

• Contact via telephone, email, whats app or social media.
 • Assessment and valuation can be made remotely via use of imagery.
 • Private appointments are available, with us or with you.
 • We travel as necessary for private collections, estate clearance, probate as needed.
 • Payment, collection of items is in person or via Tracked and Insured Courier

Question 9

How do we get the goods to you?

Accepted Answer

We travel as necessary for private collections, estate clearance, probate as needed.
Collection of items is also via Tracked and Insured Courier
Delivery to one of our satellite premises.

Question 10

How do you sell and deliver goods to customers?

Accepted Answer

We ship Monday through Friday via Parcelforce,UPS or FedEx. Most items are shipped within 4 business days from when the order is placed.
We also deliver personally.

Question 11

How is payment for sale of fur, fashion and accessories made if items are sold to The Vintage HQ?  What payment methods to you accept?

Accepted Answer

We accept all major credit cards, PayPal, Bank transfer and cheques.

Question 12

How do you pay customers that sell to you?

Accepted Answer

We pay via Paypal, Cheque, Bank Transfer, COD.

Question 13

How to you value a fur coat or designer fashion?

Accepted Answer

By assessing, viewing and / or imagery or visiting you. A guide to value is quickly reached allowing you to make a decision.

Question 14

What furs do you buy and sell?

Accepted Answer

Primarily Sable, Mink and Fox, we will consider other furs if they are also preloved, vintage, designer or unique.

Question 15

Do you buy any fur?

Accepted Answer

No we are not ‘we buy any fur / any fashion dot com’.  We will assess any preloved and item but only deal with preloved and quality that has a provenance and is sustainable.

Question 16

What can I do with a fur coat I have inherited?

Accepted Answer

Sell to us or we can also adjust, remodel, restyle for you to wear.

Question 17

How should you take care of fur?

Accepted Answer

Cleaning, maintaining and storing vintage fur coats is not complicated and storage simple we can guide, we are here to answer any questions you may have about your existing furs or any new ones you plan to invest in.

Question 18

How do I tell quality of a fur?

Accepted Answer

The quality of a fur is determined by the quality of the design, the pelts and the workmanship. The design must cause a proper fit and reflect a certain look or lifestyle. The pelts must be well matched, light weight, supple and even in sheen. The workmanship must create even sewed seams and good matching.

Question 19

What is the difference between female and male mink pelts?

Accepted Answer

Female mink pelts are generally smaller and lighter in weight than male mink pelts. Additionally, female pelts have a high luster and are very silky and soft while male mink pelts are more dense. Each garment, whether male or female, has to be judged individually based on its own quality.

Question 20

Can I wear my fur in the rain, sleet, and snow?

Accepted Answer

Absolutely! Contrary to popular opinion, fur performs wonderfully in the rain, sleet, and snow. If your garment gets wet, simply let it air dry on its own by hanging it do dry naturally. Do not use a hair dryer or any other form of heat on your garment. Once the fur is completely dry, give it a shake and it will be perfectly ready to wear again.

Question 21

What is the most popular fur that you sell or buy?

Accepted Answer

Mink, Sable or Fox are the most popular fur products being versatile, dressy, short or long, light or dark coloured and suited to lifestyle and body type.

Question 22

Are there cultural considerations in respect of preloved fur?

Accepted Answer

Yes fur has cultural significance in some societies and indigenous communities. In these cases, fur may be used as a traditional material with deep-rooted cultural and spiritual meaning. It's essential to approach cultural considerations with sensitivity and respect, recognising the importance of preserving cultural heritage while also being mindful of ethical and environmental concerns.

Pre-loved Furs, Vintage & Designer Fashion

FAQ's